Opening Hours Mon to Sat - 10.00 AM to 7.00 PM
Call Us +91 9999440967
Email Us info@ektapackers.com

CUSTOMER CARE

Welcome to the Customer Care section of Our Packers and Movers Services Company, We value your satisfaction and strive to provide exceptional customer service. Whether you have questions, concerns, or need assistance with any aspect of our services, our dedicated team is here to help.

 

Contact Information:

  • Phone: 9999440967
  • Email: info@ektapackers.com
  • Live Chat: Visit our website and click on the Live Chat option during our business hours
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Our Customer Care team is available to assist you with the following:

 

  1. General Inquiries: If you have any general questions about our company, services, pricing, or policies, our team is ready to provide you with the information you need. We can guide you through the entire process, from scheduling your move to understanding our packing techniques and insurance options.
  2. Service Booking and Scheduling: When you’re ready to book our Packers and Movers services, our Customer Care team can help you with the process. We will discuss your specific requirements, such as the size of your move, packing needs, and transportation preferences, to ensure a smooth and efficient experience. Our team will work with you to find the most convenient date and time for your move.
  3. Pre-Move Assistance: Preparing for a move can be overwhelming, but our Customer Care team is here to make it easier for you. We can provide you with valuable tips and guidance on packing techniques, organizing your belongings, and creating a checklist to ensure nothing is overlooked. Our goal is to help you have a stress-free and well-organized moving experience.
  4. Post-Move Support: Once your move is complete, our commitment to your satisfaction doesn’t end there. If you have any concerns or issues related to our services, please reach out to our Customer Care team, and we will address them promptly. We value your feedback and strive to continuously improve our services based on customer input.
  5. Insurance and Claims Assistance: In the rare event of any damage or loss during the moving process, our Customer Care team will assist you with the insurance and claims process. We will guide you through the necessary steps, ensuring that you receive the appropriate compensation for any covered damages.
  6. Feedback and Suggestions: Your feedback is invaluable to us. We encourage you to share your experience with our services, as well as any suggestions for improvement. Your input helps us maintain our commitment to excellence and ensures that we continue to meet and exceed your expectations.

We thank you for choosing our Packers and Movers Services Company. Our Customer Care team is ready to assist you with any inquiries or concerns you may have. Contact us today, and let us make your moving experience a seamless and hassle-free one.

Get in touch

For New Bookings

Phone:- 9999440967

Sales@ektapackers.com

Tracking / Delivery Support

Phone:- 9999440967

Sales@ektapackers.com

Complaints / Suggestions / Feedback

Phone:- 9999440967

Sales@ektapackers.com

For Claims and Damage Support

Phone:- 9999440967

Sales@ektapackers.com

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